$144.49

Conducting a Challenging Conversation

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Clifton's Melbourne

Training Room

440 Collins Street

Melbourne, Victoria 3000

Australia

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Every leader at some stage of their career will need to conduct a challenging conversation with an employee. To perform well at this, preparation and practice is vital – we cannot expect challenging conversations to come naturally.

Having a challenging conversation can be the success or failure of a valued employee; therefore you owe it to your employees to become efficient in managing conversations effectively which may otherwise be avoided.

Tha learning outcomes of this workshop for line leaders are:

  • Describe the stages of an effective conversation
  • Demonstrate the benefits of preparing for the conversation
  • Practise communicating effectively through active listening, focussing on future outcomes, promoting strategies and removing biases
  • Reflect on relevant content and manage emotions
  • Display greater confidence in preparing and holding courageous conversations
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Date and Time

Location

Clifton's Melbourne

Training Room

440 Collins Street

Melbourne, Victoria 3000

Australia

View Map

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