$403.41

Communication Skills for Resolution and Reconciliation

Event Information

Share this event

Date and Time

Location

Location

Servcorp - 101 Collins Street

101 Collins Street

#27

Melbourne, VIC 3000

Australia

View Map

Friends Who Are Going
Event description

Description

The ability to engage in difficult conversations and manage conflict is a valuable skill. Generally the majority of people prefer to avoid conflict. Unresolved conflicts often result in disputes. So since conflict is an inevitable part of life and business it makes good sense to get good at having these difficult conversations. In this workshop we focus on understanding the communication process, communication styles and learn tools to dissolve tension, build rapport and enable you to approach difficult converations with ease. We also look at steps you can take to prepare for and manage these interactions and how you can be assertive.

Who Should Attend

If you are preparing to have a 'difficult' conversation e.g. an appraisal at work, or attend a mediation. If you are a manager or leader and would benefit from a better understanding of the dynamics of conflict in the workplace and to equip yourself with tools to manage this then you should definitely attend.

If you'd like to know more about the communication process consider our workshop: Discover Your Keys to Personal Presence.

Share with friends

Date and Time

Location

Servcorp - 101 Collins Street

101 Collins Street

#27

Melbourne, VIC 3000

Australia

View Map

Save This Event

Event Saved