$350 – $390

Communicating with Impact

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Location

NAB

800 Bourke Street

Scribble Room

Docklands, VIC 3008

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Description

Do you struggle to communicate with some of your colleagues and customers in an effective way? Do people sometimes misinterpret what you mean?

Are you looking for a way to manage your stakeholders?

Do you want a new profiling tool for your toolkit?

Are you walking away from conversations feeling like you didn’t nail it?

Are you struggling to get particular people to make decisions?

If you answered, ‘yes’ to any of the above, then you’re ready to immerse yourself in the art of communicating with impact. This course is designed to help you take a look at how your communication style impacts your effectiveness.

This is a challenging communications course that incorporates material from many disciplines. By attending, you will be equipped with a set of interaction tools that will enable you to communicate and, in the process, build trust, strengthen partnerships, and achieve desired results.

Skills Gained

By attending this program, you will be able to:

  • Communicate with impact
  • Understand the power of what you, say, do and feel
  • Manage challenging conversations
  • Suspend judgment by managing your thoughts, feelings and emotions by planning and delivering difficult conversations
  • Describe your communication style and adapt your style to support others
  • Recognise the importance of listening and silence during conversations
  • Recognise when communication breaks down and take corrective action
  • Manage conflict effectively
  • Personal impact
  • Building relationships
  • Body Language
  • Choice and change
  • Emotional Intelligence
  • Communication Styles
  • Active listening
  • Difficult conversations
  • Managing conflict

Key Topics

  • Personal impact
  • Building relationships
  • Body Language
  • Choice and change
  • Emotional Intelligence
  • Communication Styles
  • Active listening
  • Difficult conversations
  • Managing conflict
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Date and Time

Location

NAB

800 Bourke Street

Scribble Room

Docklands, VIC 3008

View Map

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