DSPs are still struggling to realise the benefits that Client Management Systems (CMS) and other Line-of-Business-Applications can bring to their organisations. Budget blowouts, implementation abandonments, minimal user adoption, CEOs fired! These are just some of the challenges leadership teams face as DSPs upgrade their systems and business processes to be more competitive under NDIS.
The IT Department's Principal Consultant, Bruce McIntosh, will outline the most common mistakes organisations make when selecting and implementing new Line-of-Business-Applications and provide an overview of best-practices Disability Service organisations need to follow if they want to avoid common pitfalls and derive maximum benefit and return on their CMS investment.
Suitable for CEOs, CFOs and CIOs of Disability Sector organisations.