$245 – $295

Client Conversations: Making Them Count

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Gordon Centre

802-808 Pacific Highway

Gordon, NSW 2072

Australia

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Refunds up to 7 days before event

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Do you regularly feel frustrated when dealing with "difficult" clients?

Do you wish you had techniques to communicate better at times of high stress?

Studies have shown how devastating communication breakdowns between doctors and patients can be: treament plans aren't followed, post-discharge complications are greater, and readmission to hospital is highly likely.

Want to do everything in your power to prevent this for your patients?

Join me for a dynamic 1-day workshop where we will delve into the minds of our clients and explore what they need from us in order to do the best things for their pets. We’ll also cover how to handle situations which haven’t gone so well, and the best ways to share disappointing news.

You will come out of the days workshop with simple but powerful tools and techniques that you can apply in your day to day client interactions.

This workshop is designed for any one in the health care team to attend: Doctors, nurses, receptionists, managers - all welcome.


BOOK BEFORE JUNE 30 FOR EARLY BIRD PRICE

Want more information? Email me: info@yourconverationcounts.com

www.yourconversationcounts.com
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Date and Time

Location

Gordon Centre

802-808 Pacific Highway

Gordon, NSW 2072

Australia

View Map

Refund Policy

Refunds up to 7 days before event

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