Actions and Detail Panel
Change Management meets Design Thinking
Wed. 17 May 2017, 9:00 am – 1:00 pm AEST
Putting the humanity back into Change Management
Customers are setting a high bar with expectations that are being met by the disruptors (think Uber, AirBNB, Kogan, Amazon, Netflix…the list goes on), so the pressure is on all businesses to be not only nimble and responsive to what the user wants, but also sufficiently innovative to create new demands.
Disruption is calling for different approaches to how we deliver change.
Find out how to integrate the principles of Design Thinking into your change plans and interventions, to co-create and deliver truly human-centred change.