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Certified ScrumMaster® (CSM) Course [2 Days Certification Course] on 14-15 Sept 2020

Processworks Group

Monday, 14 September 2020 at 9:00 am - Tuesday, 15 September 2020 at 5:00 pm (AEST)

Certified ScrumMaster® (CSM) Course [2 Days...

Ticket Information

Ticket Type Sales End Price Fee GST
Early Bird Course Fee Inclusive of Certification 26/08/2020 $1,250.00 $0.00 $125.00
Course Fee Inclusive of Certification 10/09/2020 $1,450.00 $0.00 $145.00

Share Certified ScrumMaster® (CSM) Course [2 Days Certification Course] on 14-15 Sept 2020

Event Details

Course Overview

During the Certified Scrum Master Training (CSM) we cover all aspects of Scrum, both in theory and in practice. You will learn the Scrum values and principles and know how they contribute to the success of your project. The participants learn the techniques to lead development teams towards Agile operations by managing product backlogs, planning releases and sprints, tracking and reporting progress, and conducting retrospectives.

Apart from the basics of Agile philosophy and Scrum, you can expect the following advanced learning topics:

  • The statistics Scrum provides (Product Backlog, Burndown charts
  • Implementing Scrum without drastic changes in your organization
  • The size of a Scrum project team to multiple teams in a geographically (offshore) environment.


  • Initiate, plan and lead a Scrum project
  • Establish planning a release with Agile user stories and story points.
  • Manage and motivate teams in Scrum planning Sprints , magazines and retrospectives.
  • Identify and involve the various stakeholders to collaborate in the Scrum project
  • Create an enabling environment for creativity and performance of Scrum team


Certified ScrumMaster® (CSM) Training covers the entire of the Scrum Framework, and although especially useful for those individuals who will become ScrumMasters it is also suitable for anybody wishing to gain any understanding of the entire Scrum framework and is recommended for everybody who will work on, or alongside projects using Scrum.


Exam Pattern and Duration


Participants who complete the two-day course will be required to take an online exam within 60 days from the course date.

The CSM exam consists of 35 multiple choice questions. The candidate must achieve at least 24 out of 35 of the total score possible.

Upon successful completion of the exam, the candidate will receive official designation as a Certified ScrumMaster (CSM) by the Scrum Alliance, along with a one-year membership of the Scrum Alliance.

Detailed Agenda

  • What Agile is and how it differs from Waterfall
  • What the Scrum Framework is and how it promotes Agility
  • Which kinds of work the Scrum Framework is most suited to
  • What it means to work in a Cross Functional Team, and how that differs from working in specialisation silos
  • What a “Self Organising Team” is, how to work inside one and how to manage one
  • The Responsibilities & Authority of each of the roles inside the Scrum Framework
  • What kinds of characteristics the individuals occupying each of the Scrum roles should ideally have
  • A working knowledge of all the Scrum Artefacts
    • The Definition of Done
    • The Product Backlog and Product Backlog Items
    • The Sprint Backlog and Sprint Backlog Tasks
  • A working knowledge of Agile estimation principles
  • A working knowledge of how progress is tracked on a Scrum Project
    • The Sprint Burndown Chart
    • The Release Burndown Chart
  • The standard Scrum Meetings & Cycles
    • Sprint Planning
    • Product Backlog Grooming
    • The Daily Scrum
    • Sprint Review
    • Sprint Retrospective
  • How empirical process control differs from predictive process control



About the Instructor: Simon Bennett, Managing Principal, LASTing Benefits, Australia & UK 




Simon Bennett, may well be the ideal instructor for your next Certified ScrumMaster (CSM) course. 


Simon is Managing Principal for LASTing Benefits (UK / Australia). LASTing Benefits is a boutique consultancy specialising in augmenting Lean and Agile adoptions with cognitive complexity and systems thinking techniques to create self sustaining organisational change.  


Simon’s particular interest and expertise lie in how the systems and scenarios we find ourselves in drive our behaviour; specifically the ways in which we view and interact with each other and how this affects our perceptions of the world and our decision making processes.   


This interest in human systems began in the early 90’s whilst working on military simulations. It was during this time that he first learned about OODA loops, game theory and Lean Manufacturing. After a decade of 2167/A based projects Simon then discovered what was soon to be known as Agile Software Development and began experimenting with techniques such as XP, Crystal and Scrum for in-house software development before joining Conchango a UK based consultancy who specialised in the delivery of complex software projects for Blue Chip clients using Agile Methodologies and Lean Software Development.  


A popular conference speaker and workshop facilitator, Simon covers a wide gamut of topics with a central theme: from how Game Theory can improve the outcomes of your Agile Contracts, how your employment contract affects your performance (and those around you), what Cynefin can tell us about Scrum and how obsessive backlog grooming could lead to a breakdown in the cognitive abilities of your stakeholders.  


  • Practitioner, Coach, Trainer & Speaker
  • Once Global Head of Agile, Lean & Systems Thinking
  • Co-Creator of Scrum for Team System.
  • 25+ years in software
  • 15+ years in Agile



Have questions about Certified ScrumMaster® (CSM) Course [2 Days Certification Course] on 14-15 Sept 2020? Contact Processworks Group

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When & Where

Karstens Sydney
Level 1, 111 Harrington Street,
Sydney, New South Wales 2000

Monday, 14 September 2020 at 9:00 am - Tuesday, 15 September 2020 at 5:00 pm (AEST)

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Processworks Group

Processworks was founded in 2004 with its aim to develop competencies of organizations and individuals in the areas of Agile Techniques, Software Testing, Business Analysis, Project Management and Process Management.


Processworks maintains a string of creditable accreditation from globally recognized certification bodies and is also an active player in the regional government led programs that promote professional development and international certification qualifications. 

Processworks is a PMI Global Registered Education Provider (R.E.P), USA; British Computer Society (BCS) Authorized Training Organization (ATO), UK; IIBA Endorsed Education Provider (EEP), North America; APMG Affiliate for Agile Project Management Qualification, UK; Scrum Alliance Registered Education Provider (R.E.P), USA; IREB Recognized Partner, Germany; DevOps Institute Registered Education Partner; Axelos Training Partner for the Prince2 Product Suite and ANZ Testing Board Accredited Training Provider.

Processworks has offices in Singapore, Malaysia (Kuala Lumpur), Australia (Melbourne) and India (Bangalore). Processworks promotes and provides its services globally.


More information about Processworks can be viewed at 

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