$518.27

Certificate IV in Leadership and Management - Implement Customer Service St...

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General Practice SA

166-168 Grange Road

#1

Flinders Park, SA 5025

Australia

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Certificate IV in Leadership and Management

Implement Customer Service Standards – BSBCU403

This unit describes the skills and knowledge required to contribute to quality customer service standards within an organisation.

It applies to individuals who may be frontline managers, team leaders or supervisors who have responsibility for ensuring that customer service systems and customer service standards are implemented.



Implement Customer Service Standards

Date: 29th June 2017

Time: 9:00am to 5:00on

Venue: General Practice SA

Costs: $495 per person (includes morning/afternoon tea and lunch)

Facilitated by an accredited and qualifed trainer


Parking is available on site.

“Certificate IV in Leadership and Management, BSB42015” is conducted under the AUSPICES of Registered Training Organisation (RTO) Voctrain Pty Ltd, RTOID: 6194.

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Location

General Practice SA

166-168 Grange Road

#1

Flinders Park, SA 5025

Australia

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