Sales Ended

CCC Leaders Offsite - December 2017

Event Information

Share this event

Date and Time

Location

Location

Sydney Conference & Training Centre

30 Ingleside Road

Ingleside, NSW 2101

Australia

View Map

Event description

Description

Hi everyone,

I am really looking forward to having all of the CCC leaders together in December. I hope you can join me as we explore what the CCC of the future looks like. We will discuss what road we want to take to transform customer service for the Westpac Group as we move into our third century of business.

We will discuss and explore the road we have been on, how we as leaders need to respond to the new environment we are in and the new place we occupy in the organisation - if we make the right choices.

Highlights will be:

  • Determine what the future looks like for the CCC

  • Learn about new technology and how it influences who we are and the value we bring

  • Hear from other leaders within the CCC

  • Agree what we will do differently to live and breathe the ‘CCC’ brand

  • Determine if the name ‘Customer Contact Centres’ reflects who we are

  • Get better at telling the story of who are we, who we support and the difference we make to the Westpac Group

We will be heading the Sydney Conference & Training Centre in Ingleside. Further details regarding logistics will be coordinated via your Site Support Coordinator.

Warm regards,

Ian

Date and Time

Location

Sydney Conference & Training Centre

30 Ingleside Road

Ingleside, NSW 2101

Australia

View Map

Save This Event

Event Saved