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Carers and the System - helping you help them

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Ethnic Communities' Council of Victoria

Suite 302

398 Sydney Road

Coburg, VIC 3058

Australia

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To be delivered by Carers Victoria, this workshop will support your organisation to improve engagement with culturally and linguistically diverse clients and their carers.

As a result of the NDIS and Consumer Directed Aged Care reforms, care recipients will now have greater choice and control when it comes to choosing service providers. As carers are often key decision makers when choosing services, it is important that your organisation effectively engages with carers; as it sets your service apart from others. This workshop will focus on culturally and lingustically diverse consumers and their carers, and improve your ability to retain exisiting clients and win new clients in the inidividualised market.

This workshop is relevant for managers of Aged Care and Disability services, in the consumer driven market.

For any questions, please contact Olivia Killeen, Project Officer - Aged and Disability at ECCV - 03 9354 9555 or okilleen@eccv.org.au.

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Ethnic Communities' Council of Victoria

Suite 302

398 Sydney Road

Coburg, VIC 3058

Australia

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