Cancer Communication Essentials

This workshop is for people in non-client facing roles who are interested in learning more about supporting and communicating effectively with a person affected by cancer. You may come into contact with people with cancer but it is not part of your daily job.

During this training you will:

• Discuss the importance of effective communication, including active listening and empathy
• Explore how to use appropriate cancer language in a conversation
• Develop and practise your own phrases in response to emotional statements
• Identify and discuss communication strategies for referring on, progressing conversations after emotional disclosures and ending conversations
• Explore the impact of a cancer on a person, their family, friends and the wider community

The workshop involves active learning opportunities through group discussions, video analysis and reflective activities.

What our participants have said about the workshop:

"A really safe space to talk and discuss was created with lots of room for questions. Providing practical examples such as the actual phrases to use was helpful."

"It was a very detailed and thought provoking session overall - it definitely has me feeling much better equipped going into any future conversations!"

Certificates for CPD will be provided upon course completion.

Cancellations & refunds

If you are unable to attend the course, you may wish to proceed with one of the following 3 options:

1. Transfer into next course at no additional charge. To do so, you must provide written notification to ecc@cancervic.org.au at least 14 days prior to the workshop date. We will inform you about the next available dates.

2. Nominate a substitute participant in your place in the program at no additional charge. To do so, both you (the registrant) and the nominated substitute must provide written notification to ecc@cancervic.org.au at least 14 days prior to the workshop date.

3. Cancel your registration in writing to ecc@cancervic.org.au and cancellation policy below will apply:

• You may cancel your registration up to 14 days before the workshop date. You will receive a refund of the ticket price minus Eventbrite ticketing fees.
• No refund if cancellation is received less than 14 days from the workshop start time.

The course requires a minimum number of participants in order to run. In instances where the minimum number is not reached, Cancer Council Victoria reserves the right to cancel the course. The course fees will be fully refunded in the event of such cancellation.