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Business Process Improvement How do we develop this culture?

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Aurecon

Level 14, 32 Turbot Street, Brisbane

Australia

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The internet says that Business Process Improvement (BPI) is a strategic planning methodology aimed at identifying the operations or employee skills that could be improved to encourage smoother procedures, more efficient workflow and overall business growth.

But seriously:

  • What does this mean?
  • Why should we be striving to achieve it?
  • What does it look like in the real world?

Tara and Brett will be leading a lively discussion to help answer these three pertinent questions especially within the ever-changing, fast paced environment we all work in.

About the speakers

Tara Bannister is currently the Quality and Business Improvement Group Manager for Churches of Christ in Queensland. The focus of this role is to manage the development and implementation of the Quality and Business Improvement Management Framework, the Change Management Framework and the Research Framework and facilitate the development and production of process performance measures that align with strategic goals.
Tara has over 10 years’ experience within the Quality sector in community services, as well as further experience in training and project management within retail and government.

Brett Abraham is a Quality Advisor for Churches of Christ in Queensland. In this role he works with stakeholders to help them to understand and manage their processes, as well as assisting them with identifying where productivity gains can be achieved and where risk mitigation strategies should be put into place.

Brett has a management systems career spanning over 25 years across the manufacturing, consulting, sales, oil/gas, project and engineering sectors and has recently moved into the care services/not-for-profit sector.

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Aurecon

Level 14, 32 Turbot Street, Brisbane

Australia

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