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Business of Design Week Masterclass 1

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Location

RMIT University

Level 3, Building 9

124 La Trobe Street

Melbourne, VIC 3000

Australia

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Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

Event description
Successful, sustainable studios have a stable of loyal clients. This masterclass explains how to attract the right clients for your studio.

About this Event

MASTERCLASS 1 : BUSINESS OF DESIGN WEEK

How to gain the right type of client for your design studio.

Successful, sustainable studios have a stable of the right type of clients.

But how do you attract the right client when they won't even take your call? Avoid selling. Instead build a relationship the same way you build any relationship. Woo them. Talk about their business and empathise with their challenges. Then tell them your story and how you can work with them to benefit their business.

It's not about new business development. It's about developing new client relationships.

This is exactly the thinking clients expressed in our recent UNseminar titled 'What clients think'. Our panel of three clients all said they wanted a relationship with the designer. They weren’t just looking for a supplier; they wanted someone they could trust to understand their business and work with them. So how do you develop client relationships? It begins with understanding exactly what job they need done and then developing empathy that shows how design can give them gains while relieving their pains.

More deets on our website.

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FAQ's

Who are Carol and Greg?

Greg Branson and Carol Mackay are co-founders of the Design Business Council. Together they ran Mackay Branson design for 30+ years before using that experience to found DBC.

What are my transport/parking options for getting to and from the event?

RMIT is near a parking venue (under QV). It is 100 mts from a tram stop in Swantston street and 300 mts from the Melbourne Central underground station.

What do I need to bring into the event?

Bring any questions you might have and something to take notes.

How can I contact the organiser with any questions?

Please email carol - at - designbusinesscouncil.com with any further questions.

What's the refund policy?

We understand that time commitments change at the last moment, deadlines loom, and clients yell, but as we need to commit to numbers for the Alex, a refund is only available 7 days out from the event. Your ticket is transferable. If you get stuck, perhaps there's someone else that may be interested in attending in your place?

Do I have to bring my printed ticket to the event?

Yes, your ticket would be helpful but if it's forgetten, don't panic we can find it online. Besides, classes are limited to 25 participants, so we'll have your name.

Is my registration fee or ticket transferable?

Yes, we understand that commitments change. Feel free to transfer your ticket to someone else if you are no longer able to attend however we would appreciate you letting us know.

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Date and Time

Location

RMIT University

Level 3, Building 9

124 La Trobe Street

Melbourne, VIC 3000

Australia

View Map

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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