Business Improvement Executive Course for Government

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Level 23

127, Creek Street

Brisbane City, QLD 4000


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Event description


PRIME BPM is a leading provider of training in the area of Business Process Management and Business Improvement. PRIME has been providing training to local, state and federal government agencies such as QLD Police, Transport and Main Roads, Education, Health etc. for more than 10 years.

This course provides the concept of Business Process Management and process analysis to enable complete process transparency within an organisation. This course will provide an overview on a domain independent methodology to identify, document, map, analyse, improve and monitor business processes within the organisation.

This course would be ideal for those who:

  • Planning to initiate Business Improvement in their organisation

  • Need to adopt a “process orientated” way of thinking

  • Senior level personnel who will be involved in making decisions as a part of organisational change

  • Are a project sponsor for a Business Improvement initiative

  • Are seeking to gain a new skillset or change in career direction

Course Benefits

On completion of this course participants will be able to:

  • Form a Business Improvement Team

  • Develop Business Improvement Strategy

  • Direct a Business Improvement Initiatve

  • Manage Business Transition

Course Topics

  • Defining the business process

  • The process analyst role

  • Best practice process libraries

  • Creating a library of business processes

  • Categorising process stakeholders

  • Business Improvement Methodologies

  • Implementing Process Change

  • Establishing Continuous Improvement Culture

Testimonials from past participants:

Hear from the previous course participants : https://www.youtube.com/watch?v=nDlM0rB4t7U&t=4s

Engaging delivery, highly relevant to our business and a must for anyone wanting to improve their business.

Marcus Hill | Inspector

“ A Very useful course to help me understand how BPM can help me map key unit processes and make improvements and what is required to make it useful process with successful outcomes" Karen Monk | Manager PMO

"I found the course enjoyable and the whole time I was thinking of ways things learnt could be applied"
Melinda Ball | Project Manager

"Great Management tool to understand how to identify improvements and who will undertake what job"
Samantha Stream | Director Business Capability

"The presenter had a great deal of knowldge on the subject and was able to translate it into simple forms"
Shane Cooper | Senior Stragey Officer

"I am managing a Business Process Project, this gave me great understanding of what team is asking me to review and clarified what the BA's are using" Andew Pilotto| Commander

"This course gave me better understanding of why BPM is useful" Darren Gould | Manager Spatial Solution


What are my transport option for getting to and from the event?

Central Station and King George Square Bus Station are the best options for public transport, with both under 5 minutes walking distance to the venue. For parking, we suggest booking online via Secure Parking https://secureaspot.secureparking.com.au/ for the best rate. There is a close Secure Parking centre at King George Square, which you drive into via Adelaide Street and is approximately a 1-minute walk to the venue.

Is this event catered?

Yes this course is catered. If required, please provide your dietary requirements, along with your full name via email to info@primebpm.com

What can I bring into the event?

A pen is the only requirement. The workbook and all the exercise material is provided.

How can I contact the organiser with any questions?

Please contact us at (07) 3129 9309 or info@primebpm.com and we will assist you.

What's the refund policy?

A full refund can be processed if cancellation is received 14 business days prior to the commencement date.

I am wanting to pay for my course via bank transfer, is that possible?

Yes, please contact us at (07) 3129 9309 / info@primebpm.com and we will assist you with this.

Are there any qualifications needed to attend this course?

No, there are no prerequisites or specific qualifications needed to attend this course.

Is there a group discount available?

Yes, If you have a group of 5 or more participants, please contact us at (07) 3129 9309 or info@primebpm.com to enquire about our group discount.

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Level 23

127, Creek Street

Brisbane City, QLD 4000


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