Free

Business Design: Learn how to deliver better customer experiences

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Chamber of Commerce and Industry Western Australia

180 Hay Street

Perth, WA 6004

Australia

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Description

Business Design is becoming a strategic weapon for businesses looking to create brand value for their customers. It is the idea that a business should start by understanding their customer’s problems and delivering a solution that meets their needs.

At this free workshop you will gain an understanding of the fundamentals of Business Design and how to leverage a customer centric approach to add value to your business.

Specifically this will cover:

  • The key pillars of Business Design – what is it and why is it valuable to your business
  • Case studies of businesses that successfully implemented a user-centric approach
  • How to implement a “Double Diamond” design process as a basis for creating a user-centric business.





This is a free event hosted by the Department of Industry, Innovation and Science Entrepreneur's Programme in collaboration with CCIWA.

This event is designed to benefit small and medium Australian businesses.

If you have any questions about this event or any future events, please contact EPLearningEvents@industry.gov.au




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Date and Time

Location

Chamber of Commerce and Industry Western Australia

180 Hay Street

Perth, WA 6004

Australia

View Map

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