Brisbane - NDIS Support Coordination Training Workshop - 18 June 2019, Bris...

Event Information

Share this event

Date and Time



Venue will be located in the CBD and advised prior to event date

Brisbane, QLD 4000


View Map

Refund Policy

Refund Policy

Refunds up to 30 days before event

Event description



$295 (incl GST)


Tuesday, 18 June 2019, 9:30am to 4:00pm

Course Overview

AbiltySeer offer a new and improved specialised 1-day workshop for practising Support Coordinators which introduces to workshop participants brand new practical exercises and activities that are aimed at the development of skills required to be a professional support coordinator.

This workshop will look at the future of Support Coordination practice, including:

  • Brand new information and topics that address auditing and the NDIS Quality and Safeguarding Commission

  • Highlighting best practice case studies in Assisting Life Stage Transitions

  • Succession planning: confronting the question "what will happen when I die?" for parents. Supporting ageing parents who are looking for a sensitive but robust approach to planning for the future

  • Investigating housing options: Understanding the process of supporting someone to explore their options and recommend SDA eligibility to the NDIA

  • Planning for and managing ill health or death of a key carer

  • Analyse the opportunities in transition out of school: supporting people to integrate into meaningful post-school activities, understanding School Leaver Employment Supports (SLES)

  • How to Review and Appeal NDIS Plans which are not meeting a participant’s changing needs

Support Coordination is one of the most important and least understood NDIS support categories.

Course outcomes

This workshop is for practicing Support Coordinators and will focus on what it takes to effectively and efficiently run a Support Coordination service, including:

  • Development of skills required to be a professional support coordinator

  • Innovative Support Coordination business models

  • Understanding and mitigating the inherent risks

  • Market and customer data: what is being funded now in and in the future

  • Managing conflicts of interest and integrating Support Coordination with a larger organisation

  • Understanding NDIS expectations, including registration and reporting requirements

  • Understanding auditing and the NDIS quality and Safefuarding commission

  • Marketing and brand building

  • Interpreting NDIS Plans

  • Tools to break down the Price Guide and uncover flexibility where it seems there is none

  • Goal setting for the best NDIS planning outcomes

  • Understanding and implementing the NDIS Outcomes Framework

  • Problem solving


In almost all states and territories, the initial wave of first plan Support Coordination funding has begun to subside.

As the rollout progresses, Support Coordinators are increasingly important role in supporting participants not just to get started with the NDIS but to navigate major life transitions, and build the resilience of participants and their families.

AbilitySeer are working with some of the sector leaders to design Support Coordination services that move beyond the transactional to truly support participants to maximise their choice and control and get the most from their NDIS packages. Talk to AbilitySeer about how we can:

  • Train Support Coordinators from Beginners to Advanced levels

  • Develop Support Coordination service models

  • Build the business case for Support Coordination services


Tim O'Hare
Tim is Lead Trainer at AbilitySeer. Tim's experience spans over ten years working directly with people with disability, including three years with ACT's leading disability, Aged, and Carers' Advocacy Organisation as a Disability Advocate, NDIS Appeals Officer ( ACT and Southern NSW), and as an NDIS Support Coordinator.

Commencing in what was then a NDIS trial site three years ago, Tim came to work exclusively in the area of resolving disputes between his clients, and the NDIA, obtaining noteworthy outcomes for his clients, and bringing an unparalleled level of knowledge and insight to his workshops for participants.

Refund Policy:

Refunds may be issues 30 days before the event is to due to take place. You may also transfer your ticket to another event date in the future if you are unable to attend. Please contact the conference organiser no later than 7 days before your event date if you would like to transfer your ticket to another date.

Share with friends

Date and Time


Venue will be located in the CBD and advised prior to event date

Brisbane, QLD 4000


View Map

Refund Policy

Refunds up to 30 days before event

Save This Event

Event Saved