Join TSWG, Telstra's Rocky Scopelliti and a range of industry commentators and participants to explore the branchless banking trend.
With millennials abandoning traditional banking in droves the bank branch is doomed to obsolescence, probably as soon as 2020. The only branch that will have any relevance to millennials will be attached to a tree. Bank branches will be like the rotary dial telephone on the wall - a museum piece with no relevance to the younger generation.
Despite this, banks continue to invest their capital in branches by creating spaces which are designed not to feel like a bank, BUT millennials just aren’t buying it. Instead these million dollar refurbs and reskins are filled with baby-boomers enjoying the free coffee and a comfortable chair.
Digital disruption has killed bookstores, video stores; the taxi industry is being smashed by Uber and Hotels are under the pump. The next industry to suffer will be Banking, with Fintech’s crawling all over your prospective clients and the big banks investing heavily in their journey to digital, the use of branches as a preferred or even viable way to conduct banking business is on the wane.
TSWG’s Branchless Banking Symposium will explore this trend with a range of industry commentators and participants discussing the issue
Keynote Address - Rocky Scopelliti
Rocky Scopelliti is the Global Industry Executive - Banking, Finance & Insurance at Telstra Global Enterprise Services and is Telstra’s global industry thought leader in Financial Services.His pioneering work has delivered industry first innovations and his research methodologies have contributed into work undertaken by the World Economic Forums Disruptive Innovation in Financial Services program.
A distinguished author and international speaker, Rocky has produced eleven thought leadership research reports on the impact of demographic change and digital technologies that have become widely acknowledged for their contribution to digital transformation. These cover Generation Y; Micro Businesses; Mobile Innovation; Agile IT; The Digital Media Bank; Cross Industry Innovation; Clever Growth; The Digital Investor; Data Analytics, Mobile Identity and Millennials.