$69

BIRRANG Professional Skills Training - Conflict Resolution

Event Information

Share this event

Date and Time

Location

Location

Barry Jones Auditorium Ipswich Central Library

40 South Street

Ipswich, QLD 4305

Australia

View Map

Event description
Conflict Resolution

About this Event

In the Conflict Resolution workshop, you will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. This course will give you a seven-step conflict resolution process that you can use and modify to resolve conflict disputes of any size. You will also be provided a set of skills in solution building and finding common ground.

• Understand what conflict and conflict resolution mean

• Understand all six phases of the conflict resolution process

• Understand the five main styles of conflict resolution

• Be able to adapt the process for all types of conflicts

• Be able to break out parts of the process and use those tools to prevent conflict

• Be able to use basic communication tools, such as the agreement frame and open questions

• Be able to use basic anger and stress management techniques

admin@wesbroservices.com.au

wesbroservices.com.au

Share with friends

Date and Time

Location

Barry Jones Auditorium Ipswich Central Library

40 South Street

Ipswich, QLD 4305

Australia

View Map

Save This Event

Event Saved