Question 1

What are the Terms and Conditions applicable to me as a microcredential learner of Deakin University

Accepted Answer

Terms and conditions and other helpful information can be found here: https://www.deakin.edu.au/students/help/micro-credential-learner-support This includes other helpful information such as administrative and assessment matters, support and services.

Question 2

What is the Refund Policy?

Accepted Answer

If your plans change, let us know 30 days beforehand for a full refund. Cancellations received within 30 days but at least 10 days out from the Masterclass commencing will receive a 50% refund. Cancellations within 10 days of the Masterclass commencing will receive no refund.

Question 3

Can my employer sponsor my fees?

Accepted Answer

If your employer wants to sponsor your fees you can pay for fees yourself and request reimbursement from your company, you can use a company credit card for payment or if an invoice is required please contact stackablelearning@deakin.edu.au

Question 4

Do I become a student of Deakin University?

Accepted Answer

You will become a microcredential learner of Deakin University. You will be enrolled, receive a Student ID and gain access to student systems and support during your study. As a part of the Deakin community, you will be required to accept the Terms&Conditions of a microcredential learner.

Question 5

What discounts are available?

Accepted Answer

We offer discounted tickets for Deakin Alumni and Staff (please select 'Get tickets' for more information). We also offer discounts for group bookings. Under 'Get tickets' select and lodge an expression of interest and a Deakin team member will be in contact.

Question 6

What do I need to validate my eligibility for a discount?

Accepted Answer

If you register for an Alumni or Staff discounted ticket, you'll need to provide requested details to validate (see tickets for more information). If your status cannot be validated in 7 days you will be removed from the course until you can validate or pay the outstanding amount.

Question 7

Can I pay in Instalments?

Accepted Answer

Yes, PayPal offers the ability to pay over four instalments. Follow the additional prompts at payment and ensure the terms and conditions of payment are right for you.

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