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BCS Modelling Business Processes Training Course - Sydney

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Location

Karstens Sydney

111 Harrington Street

The Rocks, NSW 2000

Australia

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Event description
Gain practical, proven techniques for modelling, analysing and improving business processes!

About this Event

Gain practical, best practices techniques for modelling, analysing, and improving business processes and organisational performance in the current context of digital transformations. Digital transformation requires the identification and understanding of current processes and their performance levels across the organisations to enhance business agility and customer experience and engagement.

Target audience

  • Experienced and junior Business Analysts wanting to learn best practice process modelling skills and techniques.
  • Anyone, including agile practitioners wanting to understand how to effectively deliver software applications to support business activities aligned with business imperatives.
  • Process owners, process improvement specialists, customer service process managers, quality systems professionals
  • Individual employees who are taking leadership in improving processes related to their work
  • Business Analysts and agile practitioners looking to accredit their skills for recognition among employers, clients and peers
  • BA’s looking to achieve the BCS International Diploma in Business Analysis.

Business Outcomes

  • A cross organisational common understanding of
  • The role of business process modelling in describing how an organisation carry out their internal processes;
  • The hierarchy of process models and modelling techniques to describe them; and
  • Why this is a key skill of business analyst and business stakeholders in supporting changes across the organisation
  • Aligning business imperatives with core business processes in the product or service value chain increasing delivery of value to customers
  • Techniques to ensure standardisation of activities and deliverables across all areas and branches of the organisation
  • Streamlined, lean and efficiency gains across the interface between business areas effectively breaking down silos
  • Modelling, analysing and documenting tasks with a unified approach across the organisation to ensure a consistent standard in the quality of deliverables
  • Improved business processes
  • Value-focused business analysis capability

Value Proposition

Company

  • Understand and apply consistent methods for improving organisational performance through process improvements
  • Create and improve processes aligned with organisational strategy and tactical demands
  • Identify performance issues, and align processes with critical success factors and key performance indicators to leverage delivery of value in business unit outcomes
  • Gain capability for continuous performance improvement as well as flexibility for on-demand changes
  • Establish common understanding between leaders and all staff levels on the core organisational values for successful business transformation
  • Provide a substantial increase in reputation to the organisation. The British Computer Society (BCS) Certifications are well established and internationally recognised (bcs.org)

Line Manager

  • Gain understanding of the strategic imperatives that underpin successful business processes improvement initiatives within their business unit or business area.
  • Be able to align tactics and operations activities to organisational business imperatives
  • Be able to efficiently measure productivity, identify performance gaps and align roles and skills to further improve processes
  • Be able to monitor and manage tactical and operational activities effectively to ensure continuous alignment with business imperatives
  • Be able to ascertain and define clear responsibility and accountability at interaction points with other line managers

Attendee

  • Gain understanding of the business analysis tools and techniques to improve business processes covered in the following course topics:
  • Understanding the strategic context underpinning process transformations to be able to create process aligned with business objectives and strategy
  • Gaining knowledge of the three levels of organisational performance: organisational level, process level and task/performer level and how to align and manage change
  • Techniques to identify, analyse and streamline gaps in the current situation to increase process performance
  • Gain expertise through hands-on activities on best practice business process modelling techniques
  • Techniques for modelling and analysing business activities, including a focus on analysis of the interface between business units
  • Hands-on practice on techniques for modelling and documenting business processes at the process level, showing all the elements involved from triggering events to process end-points.
  • Use UML as a technique to focus on business semantic rather than on technical notations which business stakeholders may find difficult to understand.
  • Gain skills in laying the basis for digital transformation initiatives across the organisation.

Brief Glossary of Terms

  • Organisational models
  • Gap analysis
  • Value chain analysis
  • Processes levels
  • Internal and external factors analysis
  • UML practice
  • Critical Success Factors/Key Performance Indicators (CSF/KPI)
  • Business events / Business rules
  • Process improvement
  • Change management approaches
  • Decision modelling techniques
  • Task/Performer analysis

Planit Software Testing - Full Course Schedule

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Date and Time

Location

Karstens Sydney

111 Harrington Street

The Rocks, NSW 2000

Australia

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