Ballarat Customer Experience Meetup

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Runway Ballarat @Flecknoe Building

124 Albert St

Ballarat Central, VIC 3350

Australia

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Like talking about trends and opportunities for creating awesome customer experiences?

Then grab a coffee and come join us on your way to work at Runway HQ for the inaugural Customer Experience Meetup!

Customer Experience meet-up - what is it?

It's a monthly (or so) meetup to discuss customer experience in a 'lean coffee' format. Participants bring their own topics such as questions, thoughts, an experience or something they learned recently. People around the table then vote on topics they'd like to discuss. Top priority topics are given 5-7 minutes max and then we'll move on to the next on the list.

If you don't have a topic in mind, don't stress! This is a chance for leaders, managers and business owners who are, or want to, build a customer experience focus in their organisation to connect and learn from each other.


Why are we meeting?

Customer Experience is an emerging and rapidly changing area of expertise and leadership bringing together design, marketing, technology, physical and user experience.

To stay relevant, businesses of all sizes and industries must respond to an increasingly connected, savvy and expectant customer by creating valuable experiences.

The group will support and connect businesses in Ballarat to benefit from this global change, to learn, build knowledge and create shared success.


Who is Think Curious?

Think Curious is a brand and customer experience consultancy, founded by Merryn Olifent in 2018. Merryn works with organisations to thrive in a digital and connected world. She helps teams and businesses understand their customer needs and expectations, champion a customer experience focus and create a human-centred approach to marketing.

Merryn will facilitate the CX meet-up.

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Date and Time

Location

Runway Ballarat @Flecknoe Building

124 Albert St

Ballarat Central, VIC 3350

Australia

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