Allara Group Live Masterclasses 2026: Navigating the pressure-cooker

About this masterclass

This live, online masterclass is part of the Allara Group Live Masterclasses 2026 series and focuses on helping hospitality teams stay steady and perform under pressure.

Navigating the pressure-cooker is designed for the realities of hospitality work — peak periods, long shifts, high demand and limited recovery time. The session equips participants with practical tools to manage stress in the moment, support each other on shift, and reduce burnout risk before it escalates.

The focus is on simple, practical actions that can be applied immediately during busy services and sustained across demanding periods.

Who should attend

This session is suitable for hospitality professionals across all levels, including:

• Frontline hospitality team members
• Supervisors and managers
• Venue and group operations leaders
• Anyone working in high-pressure hospitality environments

What you’ll learn

Participants will learn how to:

• Recognise early signs and drivers of burnout
• Use quick, in-shift stress resets and recovery routines
• Set team rhythms that protect energy during peak periods
• Hold supportive conversations and escalate when needed
• Align rosters, breaks and boundaries to sustain performance

All learning is practical and grounded in real hospitality scenarios.

What to expect

• Live, facilitated session (not a pre-recorded webinar)
• Practical tools that can be used during real shifts
• Clear focus on prevention, performance and recovery
• Interactive discussion in a supportive environment

Delivery details

• Format: Live online (Microsoft Teams)
• Duration: 3 hours
• Recording: This session is delivered live; recordings may not be provided

Facilitator

Professor Jane Burns

Mental fitness and wellbeing specialist, AppliEd

Professor Jane Burns is an award-winning mental health leader with over 25 years’ experience advising senior leaders across government, industry and the social sector. She designs practical, evidence-informed programs that help teams manage pressure, reduce burnout and build psychologically safe workplaces.

Jane is known for translating research into clear, practical actions that managers and staff can use immediately. She was named among Westpac’s 100 Women of Influence.

Expertise: Mental health strategy · Culture and wellbeing · Psychological safety · Stress and burnout