Melbourne - Tuesday 25 October 2016 9am - 5pm
Level 9, 469 LaTrobe St, Melbourne
Sydney - Thursday 27 October 2016 9am - 5pm
Level 16, MLC Centre, 19 Martin Place, Sydney
Maximise opportunities for all stakeholders
Aged care is an industry undergoing radical change.
Consumer directed care, with inevitable pricing deregulation, has already come to home care, with aged care to follow soon. Waiting lists have dried up, and families are as picky as ever in choosing a facility. Residents arrive later in life, and stay for a shorter period. Churn is up. Marketing and sales are now hot topics.
This conference will help you answer the big questions facing aged care. How can your organisation meaningfully communicate difference? What lessons can be taken from other service industries that have been digitally democratised, ‘uberised’, ‘tripadvised’ and ‘urbanspooned’?
Most importantly, how can you prepare now?