$527.88

Advancing Women's Assertive Communications Skills -Sydney

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Mantra

2 Bond St

Sydney, New South Wales 3000

Australia

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Professional Development for Women - 1 Day Seminar

Asserting yourself in a professional way in the workplace can feel uncomfortable and you may avoid it because you don’t’ want to come across as too pushy or demanding. Assertive behaviour is about a balanced approach. It’s about respect—for yourself and others. This seminar provides professional business women with the tools to set boundaries, ask for what you want and need, send effective verbal and nonverbal cues and more. You will also learn to identify the unconscious cues that tell others when you're feeling weak, non-assertive or intimidated.

Benefits from attending the course include:

  • Greater understanding of effective communication

  • Preventing and pre-empting situations that cause conflict

  • Increased confidence in handling difficult behaviour in others

  • Analysis of their conflict resolution profile

  • Using mediation techniques to resolve conflict situations

  • Increased productivity through more effective communication

  • Improved decision making and reduction in procrastination

  • Able to manage colleagues and friends effectively

  • Increased work effectiveness and productivity

Topics Include:

  • Why assertiveness? What are the fundamentals?

  • Prerequisites for assertiveness: Values and Goals

  • Assertive Communication Behaviours: Why we can't afford to get it wrong

  • Assertive Communication Relationship Builders

  • Termites of Assertive Communication - making assumptions and how to avoid it

  • Eliminating Communication Barriers

  • How to say 'NO' without saying 'NO'

  • Strategies to effectively communicate both positive and negative feelings

  • Making requests, - using 'I' statements

  • Handling criticism/feedback

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Date and Time

Location

Mantra

2 Bond St

Sydney, New South Wales 3000

Australia

View Map

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