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Advanced consumer representation training October

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Free

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Location

Health Consumers' Council WA offices

Unit 6, 40 Lord Street

East Perth, WA 6004

Australia

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Event description
This workshop takes your consumer representation skills to the next level. Keep your skills honed and your knowledge current.

About this event

This workshop takes your consumer representation skills to the next level. Keeping your skills honed and your knowledge current plays a key role of being an effective consumer representative.

On completion of this interactive workshop you will have an increased understanding of the current national and local safety and quality focus in health care and how to integrate these concepts into effective representation. The session will also cover topics raised by participants based on their experience in consumer representative situations.

Who is this workshop for?

  • People who have attended the Introduction to Consumer Representation session
  • People currently acting as a consumer representative on a committee, working group or Board - with at least 6 months active experience
  • People wanting to further develop their skills as a consumer representative

Pre-requisites

Topics covered include:

  • Updates on key health and other policies (including the Sustainable Health Review)
  • Managing communication outcomes and meeting effectiveness
  • Consumer representation in context (Understanding the health system)
  • Standard 2 of the National Safety and Quality Health Service Standards
  • Levels of Engagement
  • The evolution of a consumer rep
  • Gaining consumer input
  • The consumer lens
  • Self-Care

Registration from 10am, session starts at 10.15am and finishes at 2.15pm

Please note, we may be taking photos or video at this session. If you don't wish to be included in these, please let us know when you arrive.

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Date and time

Location

Health Consumers' Council WA offices

Unit 6, 40 Lord Street

East Perth, WA 6004

Australia

View Map

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Organiser Health Consumers' Council (WA) Inc.

Organiser of Advanced consumer representation training October

Health Consumers’ Council (WA) Inc (HCC) is an independent voice, advocating for patients in Western Australia. It offers a unique perspective on health policy and service delivery matters. HCC receives funding from State agencies and comments publicly on all issues affecting health.

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