Admin Mastery Workshop - Melbourne 1st May 2020

by Ben Lynch
$404.18

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Batmans Hill On Collins

Collins St

Melbourne, VIC 3000

Australia

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We've created training and events that would serve as the catalyst for savvy clinic owners, admin teams, receptionists and Client Experience Officers to easily action the strategies, relationships, and expertise they need to rapidly accelerate clinic growth.

It's called Admin Mastery 2020, and it brings innovative clinic admin teams, industry thought leaders, and key influencers together for a one-day journey through optimizing every point of their systems and operations in their businesses. We'd love to work with you!

What We'll Cover...

1. The Value of a Good Receptionist

  • Perceived indifference, impacting health outcomes.

2. Client Experiences

  • Ladder of Loyalty, new client processes, redefining waiting room experiences

3. Clinic Operations

  • Growth formula, using phone scripts, team-task-hub, enquiry systems, rebooking systems, handover scripts, how to create your own systems.

4. Marketing

  • Internal vs external, social media, word of mouth, acknowledging relationships

5. Communications

  • Working with health professionals, culture and courtesy, handling challenging conversations, different communication channels

6. Personal Effectiveness and Organisation

  • Priority matrix, handling all the extra work, excellent execution
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Australia Events Victoria Events Things to do in Melbourne, Australia Melbourne Classes Melbourne Business Classes

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Date and Time

Location

Batmans Hill On Collins

Collins St

Melbourne, VIC 3000

Australia

View Map

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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