The Enquiry Experience Tracker is a syndicated research program designed to help education providers understand how well they respond to enquiries from prospective students.

Using a range of personas, Edified's team of mystery shoppers pose as prospective students and place enquiries through your key channels.

Our communication expert s analyse, score and benchmark the experience against other universities worldwide so you can understand your performance.

The Enquiry Experience Tracker is a must-have for any data-driven student recruitment team. Join this information session to learn more about the 2022 research round and how your university can be involved.

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What you'll gain from attending this session:

• Overview of the Enquiry Experience Tracker research methodology
• See an example of an institution report
• Summary of insights from the 2021 UK research round
• An opportunity to contribute feedback to shape the 2022 Australia / New Zealand research round

There will also be a time for Q&A at the end.

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This session will be hosted by Elissa Newall, Partner & Project Director

Find out more about the Enquiry Experience Tracker at www.edified.com.au/eet