Twitter & Instagram:

TEMPLATE A: Cancellations to your ticket buyers

In response to COVID-19, we have made the difficult decision to cancel [Event Name]. We are diligently working to reschedule canceled shows. For show updates click here [Link to website with full details] and follow this page.

TEMPLATE B: Encourage donation and support of your organisation and/or industry

Our business, like our industry, is feeling the effects of the shutdown. Although events are paused, our staff, operating costs, and expenses have not. We need your support more than ever. Here are a few ways you can help us continue to do what we do best: [Link Here]

 TEMPLATE C: Communicate during the unknown

As you know, upcoming events have been suspended for the time being. We appreciate your patience as we  are rescheduling canceled shows. As soon as new dates are confirmed we will update you. Follow this page for the most updated information.

Facebook:

TEMPLATE A: How to communicate cancellations to your ticket buyers

In response to COVID-19 we have made the difficult decision to cancel [Event Name]. As we confirm rescheduled shows we will update ticket holders immediately. For more information visit our website [Link Here]

If you’d like to make a donation or donate your refund from a postponed or cancelled show, we’ve set up a link for you to do that <here>.

For show updates and upcoming virtual experiences, continue to follow us on [Facebook hyperlink] and [Instagram hyperlink].

We miss you all and cannot wait to have you here again. Stay healthy!

TEMPLATE B: How to communicate to encourage donation and support of your organisation and/or industry

We know there’s A LOT going on right now, but we wanted to say THANK YOU. You, our loyal fans, are what ignites our passion for creating incredible experiences. 

Our business, like our industry, is feeling the effects of the shutdown. Although events are paused, our staff, operating costs, and expenses have not. We need your support more than ever, and have put together a few ways to help us continue doing what we do best:

 [Insert CTA: Check out our GoFundMe, etc.]

Your support means the world to us. We look forward to being able to gather again! Stay healthy!

TEMPLATE C: Communicate with attendees during the unknown

As you know, upcoming events have been suspended for the time being. We appreciate your patience and will update you as soon as new dates are confirmed.

We’d like to thank you for your support during this difficult time. With the COVID-19 outbreak, there has been an unprecedented loss of work for our staff. If you’d like to make a donation or donate your refund from a postponed or canceled show, we’ve set up a link for you to do that <here>.

We appreciate your patience and understanding during these hard times. Stay positive and share love, laughter, and light with your friends, family, and community. We miss you all and cannot wait to have you here again.

Follow this page and our website [link here] for the most current information.