Submit a refund request

Event organizers set their own refund policies and are responsible for operating in accordance with Eventbrite's Organizer Refund Policy.

If an event was cancelled, and you've contacted the organizer for a refund, but they declined or didn't respond, use this form to let us know.

You may be eligible for a refund if you're submitting your request within 45 days of the event being cancelled (not postponed or rescheduled).
The email you placed your order with
The Order ID associated with your ticket
Any details about the event cancellation that you'd like to share