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Diane is a qualified trainer, facilitator, mediator, conflict coach and human resource specialist. She has extensive experience in interpersonal communications, dispute resolution, organisational behaviour and adult education. Diane’s passion to , is driven by a desire to assist individuals in realising their full potential and to assist organisations in maximising that potential.

Diane has worked as a trainer with Academy New Zealand, Skill Share Australia, News Limited, Universal Software Solutions and the Department of Defence. She served as an Officer in the Royal Australian Navy for 11 years, and was responsible for managing workplace behaviour and unacceptable behaviour complaints within the Navy, developing and implementing psycho-social training programs and assisted in developing and implementing and facilitating cultural change programs throughout Defence, including Making the Change and Navigating the Change.

Diane was subsequently employed by the Department of Defence as a Mediator, Interactive Problem Solving Facilitator, Conflict Management Coach, Trainer and Assessor, and worked with Australian Public Servants (APS), and military personnel.