Language Services and Cultural Competency Training Series - Foundations of Culturally Competent Practice

FamilyCare

Tuesday, 7 October 2014 from 1:30 PM to 4:30 PM (AEDT)

Shepparton, VIC

Language Services and Cultural Competency Training...

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LSCCTS - Foundations of Culturally Competent Practice 07/10/2014 Free   Add to Waitlist

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Event Details

Language Services and Cultural Competency Training Series

 

FamilyCare with the support of the Office of Multicultural Affairs and Citizenship (OMAC) would like to offer:

 

Foundations of Culturally Competent Practice

 In our multicultural society, it is fundamental our workplaces have the ability to provide appropriate access and service to people from a range of cultural backgrounds. This workshop introduces health, community and local government staff to key concepts of migration, diversity and cultural competence.

 Key learning outcomes:

  • Identify the relationship between culture and health and wellbeing

  • Explain the impact of personal cultural interpretations on service provision

  • Use culturally appropriate strategies when working with people from refugee and migrant backgrounds

SESSION OVERVIEW 

Understanding culture 

  • Awareness of own cultural interpretation and impact on service delivery

  • Perspectives, assumptions, stereotypes and discrimination

Diversity 

  • Local diversity data

  • Settlement pressures and needs 

Cross-cultural communication 

  • Elements of communication

  • Factors affecting second language acquisition

  • Language services

  • Assessing the need for an interpreter

  • Basics of working with interpreters

  • Key principles in cross-cultural communication and overcoming barriers 

          Training delivered by Centre for Culture,Ethnicity & Health (CEH)


 

Have questions about Language Services and Cultural Competency Training Series - Foundations of Culturally Competent Practice? Contact FamilyCare

When & Where


Family Care Training Room
19 Welsford Street
Shepparton, VIC 3630
Australia

Tuesday, 7 October 2014 from 1:30 PM to 4:30 PM (AEDT)


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Organiser

FamilyCare

FamilyCare is a dynamic non-government, not-for-profit organisation offering family services, carer and disability support services to families and young people in Shepparton, Seymour, Cobram, Kinglake, Wallan and surrounding districts.

We have been providing these services to people in the Goulburn Valley since 1984.

FamilyCare works in partnership with the community, reflecting best practice by assisting families and individuals to enhance their strengths throughout their lives, through the provision of responsive and proactive services.

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