Language Services and Cultural Competency Training Series - Foundations of Culturally Competent Practice
Tuesday, 7 October 2014 from 1:30 PM to 4:30 PM (AEDT)
San Francisco, California, USA
London, United Kingdom
Language Services and Cultural Competency Training Series
FamilyCare with the support of the Office of Multicultural Affairs and Citizenship (OMAC) would like to offer:
Foundations of Culturally Competent Practice
In our multicultural society, it is fundamental our workplaces have the ability to provide appropriate access and service to people from a range of cultural backgrounds. This workshop introduces health, community and local government staff to key concepts of migration, diversity and cultural competence.
Key learning outcomes:
Identify the relationship between culture and health and wellbeing
Explain the impact of personal cultural interpretations on service provision
Use culturally appropriate strategies when working with people from refugee and migrant backgrounds
Awareness of own cultural interpretation and impact on service delivery
Perspectives, assumptions, stereotypes and discrimination
Local diversity data
Settlement pressures and needs
Elements of communication
Factors affecting second language acquisition
Assessing the need for an interpreter
Basics of working with interpreters
Key principles in cross-cultural communication and overcoming barriers
Training delivered by Centre for Culture,Ethnicity & Health (CEH)
When & Where
FamilyCare is a dynamic non-government, not-for-profit organisation offering family services, carer and disability support services to families and young people in Shepparton, Seymour, Cobram, Kinglake, Wallan and surrounding districts.
We have been providing these services to people in the Goulburn Valley since 1984.
FamilyCare works in partnership with the community, reflecting best practice by assisting families and individuals to enhance their strengths throughout their lives, through the provision of responsive and proactive services.